Tracker PC Software - Alarm reporting E-mail set up

Issue:

Tracker PC Software - Alarm reporting E-mail set up

Resolution:

The best resource for this is the Help files in the Tracker PC Software.

Under Alarm procedures/Global Alarm procedures/Setup Global Alarm routing you find:

Set up global alarms routing

The following procedure enables you to setup the global alarms distribution list. All alarms in the Global Alarms alarm log are automatically forwarded to the e-mail addresses in the global alarms distribution list.

1.At the toolbar, click the Alarm Log icon. The Alarm Log and Setup pane displays.

Note: When the Tracker PC workstation is not communicating to the Tracker controller, only the Global Alarms tab and the Global Setup tab are available.

2.Click the Global Setup tab.

3.At E-MAIL MESSAGING AND ROUTING, click to place a check in the Enable Email Forwarding check box.

4.At the Enter new e-mail address field, type an e-mail address.

5.Click the Add button. The e-mail address displays in the distribution list.

6.To add more e-mail addresses to the distribution list, repeat steps 4 and 5.

7.Click the Save button.

8.To test e-mail routing, go to step 9; to exit global alarm routing setup, go to step 12.

9.Click the Test E-mail button. The Send Test E-mail dialog displays.

10.Click the Yes button. A confirmation dialog displays verifying that a test e-mail has been sent to each address in the distribution list.

Note: At this point you may want to verify the test e-mail messages were received.

11.Click the OK button. The confirmation dialog closes.

12.At the toolbar, click the Home icon. The Home screen displays.

.

Troubleshooting
The Tracker must have an Ethernet connection to the workstation to route the alarms.

Notes:

Changes:

Other Question/Problem/Cause Statements:

• Tracker PC Software - Alarm reporting E-mail set up

Facts:

• Tracker BMTK
• Tracker Software

Original wave: wave31963

Document Identifier: DOC-96294

Document Identifier: 96294