In order to receive live factory Technical Support and associated troubleshooting documentation via email, we need to know a little bit about you, including your Name, Email Address and Phone Number.
You can sign up and use the Help Center directly from your phone.
"Sign In" from the upper right hand corner of any page
Provide your name and email address (make sure to use an address you can get to on your phone)
Validate your email address (email from Support@TraneSupport.Zendesk.com) TraneSupport@Zendesk.com)
Set your name (alias) and password
You're all set!
- Validate your equipment Serial Number and request support
Information in this article is intended for use by individuals possessing adequate backgrounds of electrical and mechanical experience and who comply with all federal, state, and local laws, rules, orders, or regulations related to the installation, service, or repair of a heating or central air conditioning product. Any attempt to install, service, or repair a heating or central air conditioning product may result in personal injury and/or property damage. The manufacturer or seller cannot be responsible for the interpretation of the information contained herein, nor can it assume any liability in connection with its use.
impossible system to understand. The most unfriendly user system I have ever seen
This is not helpful. Need residential Tech Support
This system is confusing. I just need tech support.
This system is ridiculous. Can not get into tech support
have (2) S#c15c01441 with codes space low pressure limit warning checked all return dampers,power ex, etc.
This system is not helpful 😡
The Trane supply house gives this website and it says less than 27.5 tons where the hell do you get help for units bigger than this. 50 ton unit no schematics any where on the unit. Wtf
If someone from Trane sees this call me
770 789 1097 matt
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